(They have more moderated user testing tools, but I'm not personally familiar with them, so I won't speak to them here.) If you want to use more participants for a study, you will have to pay more. Finally, it looked like I finally made it and was good to go and complete the test...well not exactly...I had to then accept for Google to download an extension which would be able to record my screen, well I followed the steps, but I still could not get to the test. It’s slow starting out as most things are, but if you have the patience for it you’ll find it’s a fantastic way to make some money. Still, as this was my first day I have filled out the information truthfully just and have been rejected every time. Looking for honest UserTesting reviews? First it took lots of time to find a test I qualified for. UserTesting.com is rubbish. I finally found one, and I thpught I did well. I've been testing with them since Jan. 2016. We will also look at as well as the features of UserTesting ourselves. You will out a simple online form that ask for basic demographic information like your age, gender, and location when applying. The more tests you do (and the more 5 stars reviews you receive) the more tests you’ll be given. And, it is also a platform for anyone to earn money while testing these products. Here goes the in-depth UserTesting review to understand this company and how you can make money from it. There can be tests which have 66 tasks and pay only $10, but you can always choose to quit the test if you believe it's not worth it. From looking at UserTesting’s pricing plan page, it is clear that their individual plan limits your use to 15 video sessions per test, which means that if you go over 15 sessions per test, you will have to opt for their enterprise plan. So, when you choose any three of our DIY pricing plans, we also important quantitative metrics that includes the SUS and time-on-task. Since that time, I have not had one review offered that I could access, even though I leave their site open all day, same as I did before. Some people are complaining you don't make a lot of money but in my eyes $10 for roughly 15 minutes of work is nothing to be sniffed at! When I first started I thought it was all a scam and that I wasn’t going to make any money. Did you know there is a website out there that will pay you to test websites? so that if they don’t meet all of your criteria, they cannot test your product or service. Their Insight Core platform allows a business to create custom tests from scratch while their Product Insight platform permits you to use pre-built tests for your needs where you can fill in a few blanks, and the test is produced for you allowing you to get quicker results from tests. This could be very dangerous for a start-up who depends on this data to build their product or service. Before I signed up to UserTesting I was hesitant due to the negative reviews on Trustpilot, but I signed up anyways. However, I have found that you end up not meeting the requirements for the majority of tests, so it does require a bit of patience.I signed up at the beginning of August 2020, and since then have successfully completed 10 tests. PlaybookUX also takes this analysis further by organising the most common phrases from your participants in a bar chart so that you can see when and where this quote was said. Next questions with radio buttons started to come... why would it matter what I bought or what I do in my spare time? You can use the same participants from UserTesting and simply send them another testing link. Conduct a wide range of tests, moderated or unmoderated, with the flexibility to change a test at any time, PlaybookUX also offer packages that allow you to set up your moderated or unmoderated interviews with our. This company does not pay. UserTesting’s cheaper individual plan analytics service also allows you to capture snippets of dialog and video that it feels is relevant for your study. I have 3 outstanding video that have yet to be paid----starting since February of 2020. Moderated and unmoderated testing enables you to understand the ‘why’ and ‘what’. However, this individual might not have a UX background, might be required to do this test quickly and might be under pressure to complete other tasks during the day, which could be common for a small start-up. Hey, Marc. UserTesting is a solid opportunity to make some extra cash. 100 reviews for UserTesting, 2.2 stars: '1 of the customer rated me 3 and my overall rating got under 4 and I stopped receiving tests. After passing a qualifying test video, I have received an email to complete an account and then I should be able to receive tests.The tests supposedly were coming to the portal, but from the original brief, I should only choose the tests that I qualify for. Usertesting.com allows you to earn up to $60 a test, but the average test will pay out $10.. There is no job stability or trust within this position, and in part I am relieved to stop wasting my time by working here. The turnaround for tests, even if you want to have live conversations, is impressive meaning that you could get an ample amount of feedback from several customers in your country to re-work your product or service immediately. UserTesting do not support testers at all, totally confused after spending an hour talking to a company happily with good feedback but UT will obviously issue refunds to keep high-paying clients over protecting testers. Only do surveys that you are confident you know what you are talking about. Main qualification message just stated if the test is expected to be completed on a desktop (Mac or Windows) or mobile (Android or iPhone), so that looked promising...but then the run around started. I supposedly signed up and got the email to 'activate' the Testing extension. There is no flexibility to replace one participant with another quickly. It goes to your PayPal exactly a week after you do it. In the three and a bit years I’ve been on the site, I’ve made roughly upwards of $2500 doing only standard tests (no live conferences at all). I just completed another one, with 72 tasks to talk about---test did not upload b/c of problems with their app and we will see how this goes in terms of getting a response from them. Waste of time and ends up in disappointment. G2's #1 CX industry software. In this guide, PlaybookUX examines all of UserTesting’s customer reviews to understand what customers like and don’t like. UserTesting.com’s FAQ denotes that the optimal amount of users to test your site is five, however for the purpose of this review we chose two testers. The best thing is they pay exactly 7 days from the time your test ended—to the minute. Having been doing tests on UserTesting since July 2020, I would rate this app a 5/5 and heres why.It can be frustrating when you're constantly completing surveys and get rejected for tests. But the ones you do qualify for you will get paid for! Most of the tests on UserTesting.com are simple, usability tests. Our. Your experience matters. They are easy tasks,but no immediate payment.I started yesterday but haven't seen a buck yet.Well see. Potentially, you could have a landing page or app tested in less than a day. It does this by allowing you to set up tests with real users through videos. Finally decided to close and make another account which they deactivated as 1 person can have only 1 account as per policy. We also offer translation services for the test script as well as transcription services between different languages. UserTesting has several partnerships with organizations such as Optimal Workshop and Slack, which can give you additional services such as card sorting, first-click studies or navigation tree testing. Check out alternatives and read real reviews from real users. Join the 23 people who’ve already contributed. This lack of organization could make it difficult for a smaller company who is currently testing a lot of aspects of their service or product. Not a scam as some have stated, but does require patience. Any business can also use its user guides to help you create more snippets and tags to the video of a participant, should you need to. In this way, we can provide you with our advantages and disadvantages of their service. You must either report an issue with the video or rate the existing participant poorly to replace them with another participant. UserTesting Review This is my UserTesting Review. Despite policies stating you will get reimbursed for failed tests due to UserTesting or client error, it's several months later and not one of the several tests have been reimbursed. They then complained and said that my work experience was not relevant to the research and asked UserTesting for a refund. The process of onboarding new participants can be a little confusing with the cheaper individual pricing plan. The analytical tools available for the lower-priced plan are simple, but if you want more detailed analytical data, you will have to pay more. And that’s not it. | Read 21-40 Reviews out of 23 UserTesting is a great tool for recruiting users for unmoderated user testing. Create your own or use pre-built tests with its platform that comes with its panel of testers, Provides business with the tools for moderated and unmoderated tests that allow for qualitative and quantitative results, Links with other organizations like Slack make it easy to test users, Live video testing available through desktop, tablet or mobile device, Video recorder allows note-taking, tagging clips, and a highlight reel, Free extensive resources list to help build better user tests, Basic analytics software can provide you with quick answers, An end-to-end solution for qualitative unmoderated and moderated testing, Intuitive video recorder which provides you with personalised feedback results, Cannot collect and analyze all types of data with the cheaper individual plan, Cheaper individual pricing plan only allows basic analysis of data, Can be difficult to use without a qualitative background, Recruited testers might not be an exact match for your product, Does not allow international recruiting or testing, International testing in more than 40 countries, If you want to ensure that product has the best opportunity to take on any geographic and cultural barriers through localising your product, choose PlaybookUX. Their video software, through Zoom, makes it easy to view and listen to each test result as well as capture snippets of dialog and video that is relevant to your study. Convinced and want to find out how PlaybookUX can help you with your next moderated or unmoderated study? Allows you to access participants for user testing that you wouldn’t usually reach, which is essential in determining your product-market fit. Before I signed up to UserTesting I was hesitant due to the negative reviews on Trustpilot, but I signed up anyways. You just have to be available and spend a little time. But when I opened Chrome the user reviews for the extension were 1 star. It's sadly a user data gatherer most of all.I have now deleted my account and won't be back.I suggest for you to avoid time-wasting and not getting involved with this site at all. Not useful for getting a wide range of testers since 2007, and I ’ ve had wonderful... 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